bok666 Privacy Policy: How We Handle Your Information
At bok666, we are clear about what data we collect from your account activity, how we store it, and the choices you hold over it. This policy applies to every account holder whose access is permitted under local law and eligible regions.
Account data kept private
Payment details protected
Your rights, clearly stated
Contact routes published
POLICY DETAILS
What We Collect and Why We Hold It
When you open an account with us, we collect the information you enter during registration — your name, contact details and the payment method you choose to use, whether that is Rocket, Upay or Bank Transfer. We also collect transactional records: deposits, withdrawals and the account movements tied to each session. On the site itself, we gather standard technical data including device type, browser version, IP address and session timestamps. We use this information to operate your account correctly, process payment requests through the channels you have selected, detect irregular activity and respond to support queries you raise. We do not sell your personal data to third parties for marketing purposes. Where we work with third-party service providers — for example, payment processors handling your Rocket or Upay transaction — we share only the data those processors require to complete the action you have asked for. Retention periods depend on the nature of the data: account records are held for as long as your account is active and for a further period as required by applicable rules. Availability of this service depends on your local law and eligible regions.
Rocket payment records
Upay transaction data
Bank Transfer history
Account session logs
Device access records
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy sets out what falls inside our data obligations and what sits outside them. Understanding the boundary helps you know which queries to bring to us and which to direct elsewhere. Access to and use of this site is subject to your local law and the eligible regions we operate within.
Account Access
All data collected when you log in, update your profile or change your account settings falls under this policy. We control how that information is stored and who can access it within our systems.
Transactions
Payment records linked to Rocket, Upay or Bank Transfer deposits and withdrawals are covered here. The payment processor's own terms also apply to the portion of the transaction they handle on their network.
Site Content
Your browsing activity on bok666 pages — which sections you visit, how long you spend in the sports or casino lobby — is recorded by us and falls within this policy's scope.
Third-Party Services
Links leaving our site, external wallet apps and any third-party platform you navigate to independently are not covered by this policy. Those services operate under their own privacy terms, which we cannot control.
YOUR ACCOUNT RIGHTS
Actions You Can Take Over Your Own Data
You hold concrete choices over the personal data we hold about you. The most direct route is your account settings page, where you can review the name, contact details and payment method information attached to your profile. If any of those details are wrong — a misspelled name, an outdated phone number — you can correct them through the account edit fields shown there. For data that cannot be self-edited, raise a query through our published support route and we will review the correction request. You may also ask us what categories of data we hold about you; we will respond through the same contact channel. Deletion requests are handled case by case: where local regulatory rules require us to retain certain records, we will explain which data we must keep and for how long. Acting on any of these rights is free of charge. What we need from you is enough information to confirm your identity before making changes — this protects your data from requests made by anyone other than you.
Review Your Records
Log into your account and open the profile section to see the personal and payment details we hold. The page shows current stored values so you can check them at any time.
Correct Account Details
Use the edit fields in account settings to update contact information. For fields that are locked, contact support with your account reference and the correction you need.
Raise a Data Query
If you want to know more about what we hold or how a specific piece of data is used, send a query through our published support route. We will confirm the data categories and explain their purpose.
Request a Deletion Review
Submit a deletion request through our contact channel. We will assess which data can be removed and explain any retention obligations that apply before acting on your request.
PRIVACY CONTACT PATHS
How to Reach Us on Privacy Questions
If you have a question about this policy, want to act on a data right or need to report something unexpected with your account, use one of the contact routes published on the site. We respond through the same channel you write to. There is no separate privacy desk — your query comes through our main support team who handle account and data matters together.
Live Chat
Open the live chat widget on any bok666 page. State your account reference and the nature of your privacy query at the start so the agent can route it correctly.
Email Support
Send your data query to the support email address listed on the Contact page of the site. Include your registered account email so we can verify your identity before responding.
Account Help Centre
The Help Centre section of your account contains published answers to common data and privacy questions. Check there first; if your question is not answered, escalate via chat or email.
DATA HANDLING STANDARDS
How We Protect and Manage Your Information
We apply access controls so that only the account functions requiring your data can read it — your payment method selection, your session history, your account profile. Cookies on the site are used to keep your session active and remember your account state between visits; you can manage cookie preferences through your browser settings. Account security relies on the login credentials you set; we recommend keeping your password unique to this account. We do not retain payment card numbers on our servers — payment transactions through Rocket, Upay or Bank Transfer are processed externally by the relevant payment operator. If this policy changes in a way that affects your rights, we will update the version date shown at the bottom of this page and note the change in the account notice area.
Access Controls
Internal access to your account data is restricted by role. Support agents see only what they need to resolve your query; no team member has unrestricted access to full account histories.
Cookie Management
Session cookies keep you logged in and retain your lobby position. You control non-essential cookies through your browser. Removing all cookies will require you to log in again on your next visit.
Payment Data Handling
Rocket, Upay and Bank Transfer transactions are processed by each payment operator's own secure channel. We record the transaction reference and outcome; we do not store raw payment credentials on our side.
Policy Updates
When we revise this policy, the updated version is published here with a new version date. Continued use of your account after an update means you have seen the revised terms; check the account notice area for alerts.
PRIVACY FAQ
Questions About This Privacy Policy
These are the questions we receive most often about how bok666 handles your personal data, what your rights are and how to act on them. If your question is not covered here, contact us through live chat or the support email listed on our Contact page.
What personal information does bok666 collect when I register?
We collect the name, contact details and account credentials you provide at registration. If you add a payment method such as Rocket or Upay, we record the reference needed to process transactions. We also log device and session data tied to your account activity.
Does bok666 share my data with third parties?
We share data only with third-party processors that need it to complete a specific action you have requested — for example, a payment processor handling a Bank Transfer or Rocket deposit. We do not sell personal data to any party for advertising or marketing purposes.
How long does bok666 keep my account data?
We hold your data for as long as your account remains active. After closure, certain records are retained for the period required by applicable rules. Once any mandatory retention period ends, data is deleted or anonymised. You can ask us for details on specific data categories via support.
How do I correct personal information held in my account?
Open your account profile page and use the edit fields to update your details. For fields that cannot be self-edited — such as your registered name — contact support with your account reference and the specific correction. We verify your identity before making changes.
Can I request that bok666 delete my personal data?
You can submit a deletion request through live chat or the support email on the Contact page. We will review what can be removed. Where regulatory rules require us to keep certain records, we will tell you which data must be retained and the reason why.
What happens to my Rocket or Upay payment details after a transaction?
We store the transaction reference and outcome linked to your account record. Raw payment credentials — wallet numbers, authentication tokens — are handled by the payment operator's own system, not stored on our servers. You can see transaction history in your account wallet section.